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Tips for Buying a Frigibar Marine Refrigeration System or Freezer

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ensign-open-mibs-2012For over forty years, Frigibar, based out of Miami, has manufactured the best in marine refrigeration to become beloved fixtures of boats and yachts traveling around the world. While we don’t have a retail storefront, we make it easy to get your hands on a Frigibar.

Frigibar freezer and refrigerator systems are available through Frigibar directly or one of our authorized retail partners and distributors, who can offer the same great price and quality you’ll get directly from us. Each freezer with the Frigibar logo will be of the highest quality, rust-free fiberglass construction, and handcrafted in Miami, Florida.

When considering purchasing a quality Frigibar marine refrigeration system, here are several tips to make the process as enjoyable and easy as possible:

  • Experience the Difference

Seeing and feeling a Frigibar in person is a great way to understand why they’re unique and trusted by captains and crews everywhere.

Frigibar exhibits at boat shows around the world, primarily in Florida, to meet with customers, captains, crews, boating enthusiasts and others and to display our units. In 2015-2016, Frigibar exhibited at the Miami International Boat Show, Fort Lauderdale International Boat Show, Refit International, METSTRADE, the Stuart Boat Show, the Bay Bridge Boat Show in Annapolis, MD, the New England Boat Show in Boston, MA, and the Newport International Boat Show.

We’d love to meet you and have you experience a Frigibar in person. Follow the Frigibar Blog to see what events we will be exhibiting at.

  • Visit a Frigibar Partner

Frigibar works with partners around the world. These partners allow us to showcase our products for customers at local and international boat shows, retail locations, captain’s lounges and more. Partners include SailorSams, Whiticar Boat Works, Yacht Equipment and Parts and Ultra Marine.

To see if there is a Frigibar partner in your area or an available unit to view or purchase, please contact us today.

In addition, while they may not have Frigibar units on display, your boat builder, refit yard, chandlery, project manager, or marine refrigeration service provider is also available to assist you in purchasing your unit.

  • Know Your Size and Style

Depending on the size of the space you have available on your boat and your style preferences, Frigibar manufactures 15 sizes in two different categories that all offer something unique. We have both chest and bench style freezers with varying dimensions and storage capacity.

To determine the size of the space you have available, view our Marine Refrigeration Fit Guide. View Frigibar’s full online product catalog here.

  • Custom Builds

You have an unlimited number of options when working with Frigibar. If you prefer something truly one-of-a-kind or your available space does not work with one of our best-selling freezers, we can custom build a unit just for your boat. Contact us for specifics.

  • Explore Custom Options

Custom builds aren’t the only way to both have the best marine freezer on your boat and have something no one else has. We have many custom options available to make your Frigibar your own.

Custom options include ‘Dual Control’ option (use as a freezer or refrigerator), 3-inch and 1-1/2” thick Snap-On marine cushions to allow your freezer to double as a seating option, custom gel coat colors, condensing unit orientation, and more. If you have a specific want or need that isn’t listed, please contact us.

  • Planning Your Order

While we keep some of our most popular sizes in stock, keep in mind that due to our many customization options, many units are built to order. Please allow enough time to order your Frigibar for that important trip or boat delivery. Contact Frigibar or one of our marine partners to find out current availability and time-frame for the unit you are interested in.

  • Call and Ask

We pride ourselves on truly looking out for your best interests, even if that means recommending a competitor’s solution. If you have a “go-to” person or company that handles all your vessel’s needs, we will be happy to help them assist you with your purchase. Read more about our approach to customer service here.

Please call us today for more information and to ask us any and all questions you may have: 305-757-7697.

Connect with Frigibar on social media! We provide regular updates, news, images, and more on our Facebook, Twitter, LinkedIn, and Instagram accounts.

 

 

Frigibar President Shuly Oletzky Featured On Entrepreneur Podcast Network

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Frigibar President Shuly Oletzky joined host Eric Dye on the Entrepreneur Podcast Network to discuss personal, business branding and relationship building. Here is the full transcript of the interview.

Frigibar Featured on Entrepreneur Podcast Network

Eric Dye: Frigibar is in Marine Refrigeration, which sounds like a very niche industry. How does Frigibar stand out in the industry?

Shuly Oletzky: “Frigibar has been around for about 45 years, and one of the things that we do to stand out in our industry is to provide exceptional quality products for our customers that not only enhance their lifestyle out on the water, but also helps them solve common problems that they come up against on their vessel.”

ED: Being an entrepreneur for you is about more than just running a business. You write for the Huffington Post business blog, exhibit at boat shows, go to networking events and conferences. Why are these types of efforts important for entrepreneurs?

SO: “You have to let people know that you’re out there. Getting out there, getting to trade shows, writing articles that are important to your consumers and partners — let’s them know that you exist. This is key in making sure that your business survives.

It also helps me meet new people and collaborate on new ideas and opportunities. In addition to that, I’ve found a lot of mentors by going to different events and conferences that have helped me in my business. “

ED: With a luxury product, something at the top price point in the market, how do you approach customer service and why is this extremely important for a luxury product?

SO: “Customer service is important because it makes people feel special. It makes them feel like you care, not only about their problems, but about their best interests. We provide customer service to a level that if we’re not the best product of fit for them, we will help them find that best product or fit for them.

We also know that there are a lot of companies out there that don’t provide customer service. We’re happy to do it because in addition to making people feel good, it also helps build our relationships with our customers.”

ED: For something like a refrigerator or freezer, how can you demonstrate it’s value over a product less than half of the price?

SO: “Consumer education is extremely important. Helping the consumers to understand why our products are different and why it’s specifically designed to be in the environment in which they’re in. Being on a boat is much different than being on land, and we build a product that accommodates that.

For example, we have a customer that is very hard on our units. We do our best to learn what it is that they need, and accommodate them by altering the products. They know that the general refrigerator that they can buy at a store won’t stand up.

That’s one of the things that we can also do for our customers, is customizing the products to meet the exact qualifications for their needs.”

ED: Partnerships are something valuable to every entrepreneur on the planet. Can you detail how you go about forming partnerships with other businesses and some tips for our audience of entrepreneurs?

SO: “I have to like the people I work with. Making sure that we get along, that we have some synchronicity, and that we can benefit from knowing and working with each other is key. When developing partnerships and relationships with other businesses, it’s important not only to complement our business, but hopefully give them some value as well.”

Listen to the full episode here on the Entrepreneur Podcast Network

Concluding Tip

SO: “One tip that I like to share with entrepreneurs is to write thank you notes. People don’t write many thank you notes anymore. When you can share with a customer that not only did you value the time that they took to spend with you to learn about whatever product or service that you had to offer them, but that you remembered speaking with them and that you were there to help them when they are ready.

Be very careful to not try to sell in your thank you note. Thank you notes are just about being gracious and showing your gratitude for the fact that they took the time to inquire.”

About Shuly Oletzky:

Shuly is the President of Frigibar Industries, Inc., America’s foremost manufacturer of quality marine refrigeration products, including fiberglass cockpit freezers and refrigerators, deck and dock boxes, ice chests and refrigeration kits for boats and yachts. Frigibar is a family-owned company that has been serving the Miami, Florida community and beyond for over 40 years. Shuly also serves on the Board of Directors for Easter Seals Florida, is the Co-Vice Chair of Easter Seals Get Down to Business Lunch in Palm Beach, Boat Show Committee Member for the National Marine Manufacturers Association (NMMA), and is an alumni of the Goldman Sachs 10,000 Businesses program and Leadership Palm Beach County (LPBC).

Learn more about Shuly Oletzky at ShareIdeaswithPurpose.com

 

 

 

2016 Miami International Boat Show Experience Recap: Frigibar Industries

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The 75th Miami International Boat Show is over, but we’ll be enjoying the experiences, connections, and memories from the show for years to come. This year’s show, which took place February 11-15, marked the 50th year Frigibar took part in the event as an exhibitor. According to the Miami Herald, over 1,200 new boats were on display and over 100,000 attendees were expected for the five-day show.

Frigibar was in Booth 554 in Tent C, right next to Brownie’s Yacht Diver. “They were great booth neighbors and brought a crowd to the area,” said Oletzky.

Brownie's Yacht Diver Booth

On the Friday of the show, the Tito’s Handmade Vodka Fishing Team stopped by the Frigibar booth to host a small reception to raise money for their charity, Southern Fishing Charities. What was planned to be an hour and a half gathering lasted over three hours and turned into a highlight of the show for many. The reception received a surprise visit from NMMA President Thom Dammrich, Outdoor Channel reality star Carter Andrews of The Obsession of Carter Andrews, and many others. The event raised $500 for the charity and was something exhibitors and attendees talked about for days afterward.

Liquid Fire Fishing Team

The Liquid Fire Fishing Team and Frigibar President Shuly Oletzky

The booth also got a visit from the red-hot Liquid Fire Fishing Team. The team was recently named the sports story of the year by the Tideland News. Read more about Liquid Fire and their great team in our interview with team captain Mark Henderson.

“This was a spectacular event, and we’re glad we were able to be a part of it. It’s hard to imagine all of the hard work that was done behind the scenes to pull this off just 16 months after it was first announced that the event would be coming to Miami Marine Stadium,” said Oletzky. The stadium was last used in 1992 and was renovated to bring the Miami Boat Show to the venue for its first event in over 20 years.

The venue did not disappoint. “My favorite aspect of this year’s show is that we were actually on the water! It felt like a real Florida boat show where everyone could enjoy the beautiful views of the beach, and the boats were in the water. It was something missing from previous shows and it added a special element to this year’s show,” said Oletzky.

There were many other firsts experienced by attendees and exhibitors at this year’s show. Organizers invested in free land and water shuttle services for attendees and there were over 10,000 available parking spaces. “There was a relaxed feel to the whole event even with it being so busy. The show was easy to navigate, there were tons of food options, and the NMMA (National Marine Manufacturers Association) staff was working directly with exhibitors and attendees to quickly help when any help was needed. The show got better each day,” said Oletzky.

During a pre-event interview on AM 880 The Biz, which aired Tuesday, February 9, Cathy Rick-Joule, NMMA Vice President of the Miami Boat Show said, “We believe we’ve found the future home of the boat show for many, many, many years to come at Miami Marine Stadium Park and Basin.” We’re excited to see how the show takes advantage of the great space and location Miami Marine Stadium provides.

NMMA Vice President Cathy Rick-Joule announced her retirement at the show. “Cathy means so much to me and is the reason I’m so involved in the show. She’s caring and thoughtful, and really helped in my transition to President of Frigibar and making sure our family-owned business would still be involved in the Miami Show, there are no words to express my gratitude for her guidance and friendship over the years.” said Oletzky. Rick-Joule will provide guidance in a consulting role to ensure a smooth transition going forward. Frigibar would like to thank Rick-Joule for her support and amazing work with the NMMA and Progressive Insurance Miami International Boat Show.

Next up, Frigibar President Shuly Oletzky will be visiting the 31st Annual Palm Beach International Boat Show (March 17-20). After exhibiting for the five-day Miami show, Shuly will be able to speak with exhibitors and attendees at the show as an attendee herself. “The Palm Beach Show is such a fun show and will be a great time. It’s always great to exhibit at a show, but this will be a refreshing opportunity to get out from behind the booth and network with all of the exhibitors and see the whole show,” said Oletzky.

“If you didn’t get a chance to come this year, come next year (to the Miami Beach International Boat Show). It’s only going to get better,” said Oletzky to end our post-event interview. Dates for the 2017 Miami International Boat Show have not yet been released. Follow the show on Facebook for updates and news.

About Frigibar Industries, Inc.

Frigibar Industries, Inc. is one of the longest established manufacturers of marine refrigeration. Frigibar was started in 1971 by Founder and President Sheldon Oletzky, a twenty-one year veteran of the United States Navy and experienced aerospace engineer. In 2011, Sheldon’s daughter Shuly Oletzky took on the role of CEO and President of Frigibar and strives to grow the company’s legacy of providing the best in marine refrigeration. These freezers have taken on a secondary meaning; on-deck fiberglass freezers are referred to by boat builders and owners worldwide as Frigibars. Frigibar provides hand-crafted, marine refrigeration systems of the highest quality.

Follow Frigibar on Twitter, Instagram, and like our Facebook page to keep updated throughout the year and see what we’re up to.

How Frigibar Approaches Customer Service

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“You’ve reached the wrong department, let me transfer you to someone who can help.”

“But I’ve already been transferred five times,” you say as you’re ready to cancel your service or return a product because of bad customer service. We’ve all been there before.

In January, President Shuly Oletzky published an article on customer service on the Huffington Post Business Blog titled “Using Customer Service as a Competitive Advantage: 5 Ways to Help Customers Love You.” In the article, Shuly explains her frustration with companies that avoid using customer service as a competitive advantage for their business. “There’s a big issue when it comes to customer service — many companies simply don’t provide it…,” says Oletzky.

“As a business or entrepreneur, if you truly care about your customers and their experiences with your company, customer service should be at the top of your ‘important things to do’ list, and not approached like an afterthought,” says Oletzky, who feels excellent customer service is just as important as providing a high-quality product. “Good service makes people feel important and valued. Keeping customers happy isn’t rocket science. It does take time and will cost money, but the return is what keeps you in business.”

Delivery of two new Frigibar freezer/refrigerators

Satisfied Frigibar Customers


Customer service means something different for each business. For Frigibar, it can mean driving several hours to inspect a Frigibar Freezer that may need maintenance, or personally delivering a new refrigerator unit to a new customer. The image above was taken after Shuly Oletzky drove to Marco Island (roughly two hours away from Miami) to meet with new customers and hand-deliver their new freezers.

Frigibar works with each person we come into contact with as if they are a customer we’ve known for decades; putting their needs first, even if that means referring them to a different company to find their perfect solution. “If another product on the market suits their needs better, I’ll refer them elsewhere without hesitation. Exceptional customer service includes being a good resource and looking out for your customer’s best interest no matter what. Just because someone may not be the right customer today, doesn’t mean they won’t be in the future.”

Read “Using Customer Service as a Competitive Advantage: 5 Ways to Help Customers Love You” on the Huffington Post Business Blog here!

Whether you’re looking for a fish box for your competitive fishing team’s boat, a cockpit refrigerator/freezer, or something completely different, we invite you to contact Frigibar. We are happy to help.

Happy New Year from Frigibar Industries, Inc.!

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Happy New Year! I want to thank you so much for being part of our business. Whether you’re a customer, partner, employee, friend, or just like to read our blog, I want to personally thank you on behalf of our family. Since taking over the business from my father Sheldon Oletzky in late 2010, I’ve been overwhelmed by the help and patronage both the business and our team has received. We would not be where we are today without your support. Heading into our 45th year, we look forward to serving you in the New Year and beyond to the high level of service and quality expected from the Frigibar brand.
2015 was an exciting and rewarding year for the Frigibar team. We love receiving annual family letters at the end of each year, so we decided to do one and share with you; where we have been this year, what we are doing, to thank you for your continued support, and to let you know why we’re so excited about 2016.

2015 Highlights

Boat Shows

Frigibar Booth at MIBS 2016

Frigibar at MIBS 2016

Since our family began this journey over forty years ago, boat shows have played a very important part in our business. Shows give us a chance to interact in-person with customers and partners, and give others the opportunity to see and touch our products. In 2015, we exhibited at five shows, including:

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Outside of the shows we were able to physically participate in, due to our partnerships with other companies, Frigibar units were displayed at several additional shows, including the Palm Beach International Boat Show, New England Boat Show in Boston, Providence Boat Show, and the Bay Bridge Boat Show in Annapolis, Maryland.

Featured in…

2015 was a great year for spreading our message and products throughout the industry and beyond in publications and advertisements. We were featured in Southern Boating Magazine with an advertisement and product feature. You can also find us online and in the upcoming print version of Yachting Pages.

We have shared our insight about relevant business topics on the Huffington Post Business Blog thanks to our involvement with the Goldman Sachs 10,000 Small Businesses Program, which I completed last year. We have published three articles aimed at providing actionable advice for entrepreneurs. We enjoyed writing these articles and were thrilled to see one of them re-published on The Hartford’s website. Additional articles are in the works for next year. If you are interested in contributing, I welcome you to email our content manager, Michael Luchies at content@frigibar.com. Here are the three published articles from this year:

Frigibar Blog

We’ve designed our blog to provide you with relevant information on topics that add value to our readers. All in the past year, we’ve featured industry experts, fishing teams, boat-builders, yacht brokers, event directors, and several of our partners. At the urging of our team, I even discussed my passion for boat shows. We’d love if you took a look at our blog and read a couple of the articles we created just for you. If there is a topic that is of interest and you would like to learn more about, email us at content@frigibar.com and we will work on providing it.

Partnerships

2015 saw several new partnerships, including working with Yacht Equipment & Parts, and Whiticar Boat Works in Stuart, Florida to showcase Frigibar units. We also expanded our presence in the Northeast through our relationship with Island and Harbor Sales. For partnership inquiries, please contact us at info@frigibar.com.

Fishing Teams

We are so proud of our 2 spectacular fishing teams that we sponsored this year. Team Tito’s Fishing Team helped us start the year off right, hosting a special Tito’s Vodka tasting reception at our booth at the Miami International Boat show. The team had tremendous success with their Memorial Day family event and fishing tournament “The Downtown Showdown KDW” in West Palm Beach, Florida, which resulted in a 5-figure donation to Lauren’s Kids. Mark your calendars for May 20-21, 2016 for their 2nd Annual event and we will see you there!

Liquid Fire Fishing Team

The Liquid Fire Fishing Team and Frigibar President Shuly Oletzky

Liquid Fire Fishing Team received their custom Frigibar dunnage box for their Intrepid Powerboats 375 Center Console and traveled a good part of the year to numerous tournaments and events. Liquid Fire also spent a good portion of their time sharing knowledge through their fishing schools held around the country and you can see their upcoming schedule here. They had a fantastic finish to the year earning 1st Place in the Swansboro Five-0 King Mackerel Tournament and 3rd Place in the US Open King Mackerel Tournament. Read our interview with team captain Mark Henderson.

Why We’re Excited About 2016!

We have a lot of things to be thankful for and many opportunities to pursue in the New Year. Here are three of the things we’re looking forward to in 2016:

  • Expansion of online product availability
  • Partner acquisition and forming new relationships along with expanding existing partnerships Nationally and Internationally
  • New product development

Where we will be in the 1st Quarter of 2016

With any of our events, feel free to contact us ahead of time if you would like to schedule a time to meet with us or just stop on by. You can keep tabs on where we will be by visiting our events page which is updated with our upcoming event schedule and overviews of the fun stuff we do.

Thank you for an amazing 2015. We welcome you to follow us on Twitter, Instagram, and like our Facebook page to keep updated throughout the year and see what we’re up to.

Our mailing address has changed, so please make sure to update your records: Frigibar Industries, Inc. 3324 NW South River Drive, Miami, Florida 33142.

Wishing you a very Happy, Healthy & Prosperous New Year from our family to yours!

  • Shuly Oletzky, Frigibar President & the Frigibar Family

Frigibar Freezer Units to be Displayed at Stuart Boat Show with Whiticar Boat Works Partnership

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STUART, FL, Dec. 22, 2015 — Frigibar Industries Inc., America’s foremost manufacturer of quality marine refrigeration products, and Whiticar Boat Works have partnered to bring the best in boat and yacht freezers and refrigerators to Stuart, Florida.

Frigibar Marine Refrigeration Unit

Frigibar is a staple at boat shows and marine industry events across the nation. Without a retail storefront, these events serve as a unique opportunity for boat and yacht customers to experience the quality of a Frigibar freezer.

As the largest boat show on the Treasure Coast, the Stuart Boat Show, now in its 42nd year, brings nearly 200 exhibitors, $100 million dollars in boats and marine products, and thousands of people together for a great three-day event. Taking place January 15-18 in Stuart, Florida, the show will feature motor yachts, cruisers, center consoles, speed boats, sport fishing boats, pontoon and personal watercrafts.

Whiticar Boat Works is the exclusive Frigibar dealer in Martin County, allowing local boaters to touch and feel what Frigibar has to offer. Asked why they partnered with Frigibar, a Whiticar representative stated, “We as a group feel their quality and long-standing market presence are the main reasons we recommend them and are proud to represent their product. We also appreciate the fact that they are “locally” made and customizable!”

The Stuart Boat Show will be located at 54 N. Dixie Hwy., Stuart, FL. There will be free parking, water taxi and shuttle service available at specified locations in downtown Stuart. Tickets are $12 for General Admission, $10 for seniors over 65, and tickets for Veterans and children (12 and under) and only $5. For more information on the Stuart Boat Show, visit: http://www.allsportsproductions.net/stuart-boat-show/   

About Frigibar Industries, Inc.

Frigibar Industries, Inc. is one of the longest established manufacturers of marine refrigeration. Frigibar was started in 1971 by founder and president Sheldon Oletzky, a twenty-one year veteran of the United States Navy and experienced aerospace engineer. In 2011, Sheldon’s daughter Shuly Oletzky took on the role of CEO and President of Frigibar and strives to grow the company’s legacy of providing the best in marine refrigeration. These freezers have taken on a secondary meaning; on-deck fiberglass freezers are referred to by boat builders and owners worldwide as Frigibars. Frigibar provides hand-crafted, marine refrigeration systems of the highest quality.

About Whiticar Boat Works

Based out of Stuart, Florida, Whiticar Boat Works has been in the boat business for over 70 years, and is known for providing only the best in boating and yachting. With an average of 28 years of experience among their talented staff, they provide the most dedicated and versatile services with what they call “white glove treatment.”

 

METSTRADE 2015: Marine Trade Show Recap

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Frigibar President Shuly Oletzky has returned from Amsterdam after traveling to and exhibiting at METSTRADE 2015, the world’s largest marine equipment trade show. The show, which took place November 17-19 featured over 1,300 exhibitors from over 40 countries showcasing their products throughout nearly two-dozen pavilions. According to Boating Industry, overall attendance at METSTRADE 2015 was up 5.7 percent from 2014, which is a new record for the event.

METSTRADEThis show was the first METSTRADE event for Oletzky and a truly unique experience. When asked how this show was different from the 100 or so she’s attended in the past, Oletzky said, “One of the biggest differences of this show outside of being in Amsterdam, which was amazing, is that this was a business-to-business show and not aimed at end-users like at the other shows we participate in.” At METS she got access to meet partners and companies from around the world that she may not have been able to otherwise.

“Businesses in this industry truly understand the product — they want a way to contact you in the future, learn how to partner together, and begin a conversation on how a relationship can be mutually beneficial.” There are businesses at every show, but the atmosphere of this show was unlike that of consumer-focused shows. “I think the focus of the attendees is much different because there is a big emphasis on networking and improving and growing their business.”

One of the highlights was meeting the founders of a company in Greece that frequently works with Frigibar freezers while doing maintenance and repairs. “Having the opportunity to understand how a completely different market perceives our products and how they perform in a different part of the world was extremely valuable information,” said Oletzky. Although many stopped by, the entrepreneurs and executives in attendance moved quickly as most of them had an agenda and specific strategies when maneuvering around the show.

Asked for her favorite part of the experience at the show, Oletzky said, “the access I had to meet representatives from the US Department of Commerce located in Europe. I had a few opportunities to spend some time with them and learn about the European market. The education I received from them was really valuable.”

When attending an event for the first time, it can be hard to know what to expect, but Oletzky felt right at home. “I didn’t know what to expect because it was my first year, and I was extremely surprised with how much support I received while at the show. As soon as I found my booth on set-up day my freight forwarder was there to confirm the delivery of our showpiece. Shortly following, my contact from Enterprise Florida stopped by and assisted me in getting acclimated. Within the next 20 minutes the North America sales representative from the RAI was also at the booth to check in on things. It was very comforting and helpful to have all of this support,” says Oletzky.

Frigibar and Shuly Oletzky will now take a short break from attending shows before gearing up for the Miami International Boat Show in early February (February 11-15).

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